Privacy Policy

Effective Date: November 3, 2025

1. Introduction
Welcome to Indy Tangles (“we”, “us”, “I”, “our”, the “Company”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, store, and safeguard your personal data, and the rights you may have under applicable law. By visiting or using our website, services, or providing us personal information, you accept the practices described in this Privacy Policy.

2. Scope
This policy applies to all individuals (“you”, “your”) whose personal data we collect through our website, in-person services, email, phone, or other interactions in connection with our business operations.
Because we are based in Connecticut and may serve Connecticut residents, we comply with the Connecticut Data Privacy Act (CTDPA). CT.gov
If you are located outside Connecticut, you may have additional rights under other laws; we will comply with such laws to the extent applicable.

3. Information We Collect
We collect different categories of personal information depending on how you interact with us. Below is a summary:

  • Contact & identity data: name, address, email address, telephone number, customer account information.

  • Transaction data: records of services provided, purchase history, payment information (e.g., card number, billing address) processed by our payment processor.

  • Usage data: when you visit our website, we may collect IP address, device information, browser type, pages visited, referring/exit pages, operating system, date/time stamps, click-stream data.

  • Marketing & communications data: your preferences for receiving marketing from us and your communication preferences.

  • Sensitive or special categories of information: we will only collect sensitive personal data (such as precise geolocation, biometric information, racial or ethnic origin, health condition) if you explicitly provide it and we have your affirmative consent (if required). This is consistent with CTDPA obligations. Lex Mundi+1

4. How We Use Your Information
We use personal information for the following purposes:

  • To provide and maintain our services (e.g., scheduling, billing, customer service).

  • To process transactions, fulfill orders, send invoices, and collect payments.

  • To communicate with you about your account, service updates, changes to this policy or other matters.

  • To personalise your experience, respond to inquiries, and provide support.

  • To send marketing communications (where you have opted in or as otherwise permitted by law).

  • To comply with legal obligations, protect our rights, and prevent fraud or abuse.

  • To perform analytics and improve our website, services, and operational practices.

5. Legal Basis for Processing
To the extent required by applicable law (including CTDPA), our legal bases for processing personal data may include:

  • Your consent (for processing activities where consent is required, e.g., sensitive data or marketing).

  • Performance of a contract (e.g., providing services you request).

  • Compliance with legal obligations.

  • Our legitimate interests, for example to manage our business operations, maintain security, perform analytics, provided those interests are not overridden by your rights or interests.

6. Sharing and Disclosure of Your Information
We may share your personal information under the following circumstances:

  • With service providers, contractors or vendors who perform services on our behalf (e.g., payment processors, scheduling software, marketing platforms).

  • With third parties for marketing or advertising purposes only if you have opted in or where permitted and you have the right to opt-out.

  • If required by law or legal process (e.g., subpoena, court order).

  • To protect rights, safety or property of the Company, our customers or others.

  • In connection with a sale, merger, consolidation, or other business transaction involving our Company; in such case you will be notified and/or this policy will be updated.

We do not sell your personal information outside the meaning of applicable law unless we explicitly disclose that to you along with your right to opt-out (if required by law).

7. Your Rights (Connecticut Residents)
Under the CTDPA, Connecticut residents have certain rights with respect to their personal data. CT.gov+1 These include:

  • The right to access the personal data we have collected about you.

  • The right to correct inaccuracies in your personal data.

  • The right to delete your personal data (subject to certain exceptions).

  • The right to obtain a copy of your personal data in a portable, usable format (data portability).

  • The right to opt-out of the sale of your personal data, the processing of your personal data for targeted advertising, and profiling that produces legal or significant effects. As of January 1 2025, businesses subject to CTDPA must honour “opt-out preference signals” from consumers. CT.gov+1

  • The right not to receive discriminatory treatment for exercising your privacy rights.

If you are a Connecticut resident and wish to exercise any of these rights, please contact us using the contact information in the “Contact Us” section below. We will respond in accordance with applicable law.

8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our website. These may include:

  • Essential cookies required for the website to operate.

  • Performance and analytics cookies to understand website usage.

  • Marketing or advertising cookies (only if you consent, where required).
    You can manage or disable cookies through your browser settings or via the cookie-preference banner on our site. Please note that disabling certain cookies may affect your experience.

9. Data Security and Retention
We take reasonable and appropriate technical and organisational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

We will retain your personal information only for as long as necessary to fulfil the purposes set out in this Policy (e.g., legal, accounting, reporting obligations, resolving disputes) or as required by law. When no longer required, we will securely delete or anonymise your data.

10. International Transfers
If we transfer your personal information outside the United States (if applicable), we will take steps to ensure appropriate safeguards are in place and your data is protected in accordance with this policy and any applicable laws.

11. Children’s Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16 without verified parental consent. If we become aware that we have collected such information without proper consent, we will take steps to delete it.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on our website or via other means (e.g., email) prior to the change taking effect. The revised policy will include the “Effective Date” at the top.

13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
Indy Tangles ICO: Laura Marks
West Hartford, CT
(860) 794-6320

Contact email: lmarks297@gmail.com

Thank you for trusting Indy Tangles with your personal information. We value your privacy and are committed to protecting it.

Terms of service.

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Terms of service. *

TERMS OF SERVICE
Effective Date: November 3, 2025.


These Terms of Service (“Terms”) govern your access to and use of the services provided by Indy Tangles (“we”, “us”, “I”, “our”, “Company”), based in Connecticut, USA.

By enrolling in our classes, workshops, or using our online/offline offerings (collectively, the “Services”), you agree to these Terms. If you do not agree to all of these Terms, you must not use or access the Services.

1. Services

We provide art-based services including (but not limited to) in-person classes, online lessons, workshops, mentoring, art materials guidance, critique sessions and other educational programs (together, the “Services”). We may change the scope, format, schedule or method of delivery of the Services at our discretion.

2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years of age (or, if under 18, that you have obtained your parent’s or legal guardian’s consent to use the Services and are bound by these Terms). You also represent that you have the legal capacity to enter into this agreement and will abide by all applicable laws.

3. Registration, Payment & Cancellation

  • You must register for the Services through our website, by email, or by other method we designate.

  • Payment for the Services is required in the amount, at the time, and by the method we specify (e.g., credit card, PayPal, bank transfer).

  • Unless otherwise stated, fees are non-refundable once the Services begin, except in cases where we cancel the Services or otherwise indicate in our refund policy.

  • If you wish to cancel or reschedule a class or workshop, you must give notice at least [specify number] hours/days in advance. Failure to do so may result in forfeiture of the fee or partial refund based on our cancellation policy.

4. Conduct & Expectations

  • You agree to participate fully in the Services, follow the instructor’s directions, use materials safely, and maintain a respectful environment for all participants.

  • You agree not to engage in disruptive, abusive, harassing or illegal conduct. We reserve the right to deny and/or remove a participant from a class or workshop at our discretion for failure to comply.

  • If you use our online platform (if applicable), you agree not to share your login credentials, not to copy/distribute course materials unless expressly permitted, and to abide by our usage guidelines.

5. Intellectual Property

  • All instructional materials, lesson plans, video recordings, handouts, and other content provided as part of the Services are the intellectual property of Indy Tangles (or our licensors) and are protected by copyright, trademark and other laws.

  • You are granted a limited, non-exclusive, non-transferable license to use such materials for your personal, non-commercial use only, in the context of the Services. You may not reproduce, distribute, publicly display, create derivative works from, or resell the materials unless we expressly permit in writing.

  • You remain the owner of any artworks you create as part of the Services, unless we agree otherwise in writing. However, by participating you grant us a licence (non-exclusive, worldwide, royalty-free) to use images of your artwork for our promotional purposes (e.g., website, social media), unless you opt out in writing.

  • Each class will have specific terms to accept before purchase.

6. Disclaimers & Limitation of Liability

  • The Services are provided “as is” and “as available.” We make no warranty (express or implied) regarding the accuracy, reliability, or suitability of the Services for your particular needs.

  • We are not responsible for any indirect, incidental, special or consequential damages arising out of your participation in the Services, including but not limited to loss of profits, loss of data, personal injury or other harm, whether based on warranty, contract, tort (including negligence) or any other legal theory.

  • In no event shall our liability exceed the amount you paid for the specific Services giving rise to the claim.

7. Termination

  • We may terminate or suspend your access to any or all of the Services immediately, without prior notice or liability, if you breach these Terms or for other reasons.

  • Upon termination, your license to use the instructional materials ends and you must cease all use of full-access materials.

  • Sections 4 (Conduct & Expectations), 5 (Intellectual Property), 6 (Disclaimers & Limitation of Liability), 8 (Indemnification), 9 (Governing Law & Dispute Resolution) and any other surviving provisions shall survive termination.

8. Indemnification

You agree to defend, indemnify and hold harmless Indy Tangles, its instructors, officers, employees, agents and affiliates from and against any claims, liabilities, damages, losses, costs or expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your breach of these Terms or your participation in the Services.

9. Governing Law & Dispute Resolution

These Terms and your participation in the Services shall be governed by and construed in accordance with the laws of the State of Connecticut, USA, without regard to its conflict of law provisions. You and we agree to submit to the exclusive jurisdiction of the state and federal courts located in [specify county], Connecticut for any disputes arising hereunder.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a change is material we will endeavour to provide at least [30] days’ notice prior to new terms taking effect. By continuing to participate in the Services after those changes become effective, you agree to be bound by the revised Terms.

11. Miscellaneous

  • Entire Agreement: These Terms (and any additional documents referenced herein) constitute the entire agreement between you and Indy Tangles regarding the Services and supersede all prior or contemporaneous communications and proposals.

  • Waiver & Severability: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right. If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

  • Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights or obligations freely.

  • Notices: We may provide you with notices by means of email, postal mail, or postings on our website.

  • Relationship: Nothing in these Terms shall be construed to create a partnership, joint venture, employment, or agency relationship between you and Indy Tangles.

12. Contact Information

If you have questions about these Terms or wish to contact us, please reach out to:
Indy Tangles ICO: Laura Marks
West Hartford, CT
(860) 794-6320

Contact email: lmarks297@gmail.com

By registering for or participating in our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.